Shipping Policy

Effective date: July 29, 2026

Pretty Selfish currently ships to customers in Canada and the United States. Our store, advertising, and primary shipping offer are focused on Canada.

Order processing

Orders are normally processed within 1–3 business days after payment is confirmed. Business days are Monday through Friday, excluding public holidays. Processing time is separate from delivery time.

During launches, promotions, or periods of unusually high demand, processing may take slightly longer. If we cannot ship within the timeframe promised at the time of purchase, we will contact you with an updated estimate and, where required by applicable law, give you the option to accept the delay or cancel the unshipped order for a full refund.

Estimated delivery

Estimated transit time is 7–10 business days after dispatch. Including processing, most orders are expected to arrive within approximately 8–13 business days. These are estimates, not guaranteed delivery dates. Carrier delays, weather, remote destinations, address issues, customs processing, and other circumstances outside our reasonable control may affect delivery.

Shipping rates and free shipping

Available shipping methods and rates are displayed at checkout based on the destination and order value. Free standard shipping is available on eligible Canadian orders of CAD 45 or more.

Tracking

When tracking is available, you will receive a shipping confirmation with tracking details after your order has been dispatched. Tracking updates may take 24–72 hours to appear after the carrier receives the parcel.

Customs duties and import fees

Customers will not be asked to pay additional customs duties or import fees upon delivery. Pretty Selfish covers applicable import duties for eligible shipments. Any sales taxes that apply to the order may be calculated and shown at checkout.

Address accuracy and changes

Please review your shipping address carefully before placing an order. If you notice an error, email contact@imprettyselfish.com immediately. We can only change an address before the order enters fulfilment and cannot guarantee changes after an order has been placed.

Pretty Selfish is not responsible for delays or failed delivery caused by an incomplete or incorrect address supplied by the customer. Additional carrier or reshipping costs may apply where legally permitted.

Delayed, lost, or damaged parcels

If tracking has not updated for an extended period, your parcel is marked delivered but cannot be found, or the shipping package arrives damaged, contact contact@imprettyselfish.com with your order number and relevant photos or tracking information. We will review the situation and work with the carrier where appropriate.

For damaged products or incorrect items, please also follow our Return & Refund Policy.

Order cancellations

Cancellation requests must be sent to contact@imprettyselfish.com as soon as possible. We can only cancel an order before it enters fulfilment. If an order has already been dispatched, the return eligibility rules in our Return & Refund Policy apply.

Contact

Pretty Selfish
Email: contact@imprettyselfish.com
Website: https://imprettyselfish.com